Conditions of Use & Sale

Last updated on 10 July 2018.

Welcome to Hayat Coaching Ltd provide website features and other products and services to you when you visit or shop at (the “website”), use Hayat Coaching products or services, use Hayat Coaching applications for mobile, in connection with any of the foregoing (collectively “Hayat Coaching Services”). The Hayat Coaching Services include the information, content, materials and products included on or otherwise made available to you through the Hayat Coaching. In these Conditions of Use & Sale include any or all of these. Hayat Coaching provides the products and services and sells our products to you subject to the conditions set out on this page.


Conditions of Use

Please read these conditions carefully before using Hayat Coaching products and services. By using our products and services you agree to be bound by these conditions. We offer a range of Coaching Services, and sometimes additional terms may apply. When you use a Coaching Service you will also be subject to the terms and conditions and policies applicable to that particular service (“Service Terms”).



Please review our Privacy Policy which also governs your use of Hayat Coaching Services, to understand our practices.



When you use any Hayat Coaching Service or send e-mails, text messages, and other communications from your desktop or mobile device to us, you are communicating with us electronically. We will communicate with you electronically in a variety of ways, such as by e-mail, text, notices or by posting e-mail messages or communications on the website or through the other Hayat Coaching Service, such as Skype. You consent to receive communications from us electronically and agree that communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.



All content included in or made available through any Hayat Coaching Service or product, such as text, graphics, logos, button icons, images, audio clips, digital downloads and data compilations is the property of Hayat Coaching or its content suppliers and is protected by international copyright and authors’ rights laws and (where applicable) database right laws.


Other than to the extent necessary to use any Hayat Coaching service for its permitted purpose and in accordance with these Conditions of Use and the applicable Service Terms, you may not copy, extract and/or re-utilise any content of any Hayat Coaching Service Service without our express written consent, including, without limitation, any product listings, descriptions, prices and account information.



Headers, button icons, scripts, and service names included in or made available through any Hayat Coaching Service are trademarks or trade dress of Hayat Coaching. Hayat Coaching trademarks and trade dress may not be used in connection with any product or service that is not Hayat’s, in any manner that is likely to cause confusion among customers or in any manner that disparages or discredits Hayat Coaching.



Hayat Coaching grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and make personal and non-commercial use of the Hayat Coaching Services. The right granted to you does not include any license or permission to use the Hayat Coaching Service or any part thereof for the benefit of any third party, or to resell or make any commercial or derivative use of any Hayat Coaching Service or any part thereof.

All rights not expressly granted to you in these Conditions of Use or any Service Terms are reserved and retained by Hayat Coaching, suppliers, publishers, rights holders, or other content providers.

You may not misuse the Hayat Coaching Services. You may use the Hayat Coaching Services only as permitted by the relevant Service Terms and in accordance with law. Without limiting any other rights we have at law and under these Conditions of Use or the relevant Service Terms, the access and use rights granted by Hayat Coaching under these Conditions of Use terminate if you do not comply with this Section 5.



You are responsible for maintaining the confidentiality of your account and password. Except to the extent caused by our breach of this Agreement, you are responsible for all activities that occur under your account regardless of whether the activities are authorized by you or undertaken by you, and we are not responsible for unauthorized access to or use of your password or account. You should take all necessary steps to ensure that your password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if your password is being, or is likely to be used in an unauthorised manner. You must ensure that the details you provide to us are correct and complete, and inform us of any changes. You can access and update certain information you have provided to us, and your account settings, in the Your Account area of the website.

You may not use any Hayat Coaching Service: (i) in any way that causes, or is likely to cause, Hayat Coaching Service, or any access to it to be interrupted, damaged or impaired in any way, (ii) in any way that may interfere with or harm any other user of an Hayat Coaching Service; (iii) for fraudulent purposes, or in connection with a criminal or other unlawful activity, or (iv) in any manner that is not permitted under these Conditions of Use and the relevant Service Terms.

If we have concerns with your account, or activity relating to your account, or if you are in breach of applicable laws, these Conditions of Use, or the relevant Service Terms, we reserve the right to take action on your account in accordance with these Conditions of Use, and the relevant Service Terms, including without limitation by (i) refusing service, (ii) suspending or restricting access to your account, (iii) terminating your account; or (iv) removing or editing content you post using your account. The action we elect to take and any notice you may receive will vary depending on the Hayat Coaching Service, the circumstances and our assessment of relevant factors. Suspension or termination of an Hayat Coaching Service may occur in connection with, or result in suspension or termination of other Hayat Coaching Services. At any time, you may, in accordance with the applicable Service Terms and using the tools and settings we make available to you for each Hayat Coaching Service, cease using any Hayat Coaching Service, terminate your account or the Service, or remove or edit certain content and material you post (each as permitted by that Hayat Coaching Service).



We reserve the right to cease providing any Coaching Service to you, to discontinue any Coaching Service and to make changes to any Coaching Services at any time. Your access to Hayat Coaching Services may be suspended or restricted in accordance with these Conditions of Use and the applicable Service Terms, and as necessary for our business operations including without limitation to allow for repairs, maintenance or the introduction of new features or services.



We reserve the right to make changes to any Conditions of Use and Service Terms at any time by posting the changes on our website. You will be subject to the Conditions of Use and Service Terms made available on the website at the time that you use the Hayat Coaching Services. You may at any time, cease using any Hayat Coaching Services, terminate your account or the relevant Coaching Service (in accordance with Section 7) including in the event of any such change.



If any of these Conditions of Use is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.



If you breach these Conditions of Use and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these Conditions of Use.



We do not sell products for purchase by children. If you are under 18 you may use the Coaching Services only with the involvement of a parent or guardian.



Hayat Coaching

4 Tudor Place

Mount Maunganui 3116



Conditions of Sale

These Conditions of Sale govern the sale of products on by Hayat Coaching Ltd trading as Hayat Coaching.

Please read these conditions carefully before placing an order for products sold by by placing an order you agree to be bound by these conditions.



With respect to products sold by Hayat Coaching, your order is an offer to us for you to buy the product(s) in your order. When you place an order to purchase the product(s) from us, we will send you a message confirming receipt of your order and containing the details of your order (the “Order Confirmation”). If you are using certain Hayat Coaching Services (e.g. Coaching Packags) the Order Confirmation may be posted on a Message Centre on the website. The Order Confirmation is acknowledgement that we have received your order, and does not confirm our acceptance of your offer to buy the product(s) ordered. We only accept your offer, and conclude the contract of sale for a product ordered by you, when we dispatch the product(s) to you and send e-mail confirming that we’ve dispatched the product to you (the “Dispatch Confirmation”). If your order is dispatched in more than one package, you may receive a separate Dispatch Confirmation for each package, and each Shipment Confirmation and corresponding dispatch will conclude a separate contract of sale between us for the product(s) specified in that Dispatch Confirmation. Your contract of sale is with Hayat Coaching Ltd.

You consent to receive sales invoices electronically. Electronic invoices will be made available in pdf format in the Your Account area of the web site. For each delivery, we will inform you in our Dispatch Confirmation if an electronic invoice is available.



Unless one of the exceptions listed below applies, you can cancel your order for a product at no cost any time before we send the Shipment Confirmation relating to that product. You may submit your cancellation request by e-mailing us


The right of cancellation does not apply to:

  • a service if Hayat Coaching has fully performed it and you accepted when you placed your order that we could start to deliver it, and that you could not cancel it once delivery had started;
  • the supply of digital content (including apps, digital software, ebooks, MP3, etc) which is not supplied on a tangible medium (e.g. on a CD or DVD) once download or use (whichever is earlier) has begun.


You can’t return our Work-book or PDF work-book.


Our cancellation and returns policies apply in addition to other rights and remedies a person may have under law .



All prices are inclusive of GST.

We list availability information for products sold by us on the website including on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail or by posting a message on the Message Centre of the website as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products.

Despite our best efforts, a small number of the items in our catalogue may be mispriced. If we have made a mistake and a product’s correct price is higher than the price on the website, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product’s correct price is lower than our stated price, we will charge the lower amount and send you the product.



Unless otherwise stated on the website, delivery estimates and dates are just estimates. They are not guaranteed delivery times and should not be relied upon as such.



When ordering products from Hayat Coaching for delivery outside of New Zealand you may be subject to import duties and taxes, which are levied once the package reaches the specified destination. Any additional charges for customs clearance must be borne by you, we have no control over these charges. Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from Hayat Coaching for delivery outside of New Zealand, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. Your privacy is important to us and we would like our international customers to be aware that cross-border deliveries are subject to opening and inspection by customs authorities.